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Boost Your Resume With Emotional Intelligence Training

A group of smiling people in office attire.

Some people appear as natural-born leaders. Somehow they can coolly make friends with everyone, and all their teammates gather around them effortlessly. It almost doesn’t seem fair.

Some of these individuals are known to have high emotional intelligence already. But the good thing is, you can also learn it.

What is Emotional Intelligence?

According to Oxford Languages, emotional intelligence (EI) is the capacity to be aware of, control, and express one’s emotions and to handle interpersonal relationships judiciously and empathetically. Similar to the intelligence quotient (IQ), you can measure EI on a scale. Therefore, some people have higher EI while others have lower. In other words, EI is a soft skill that denotes a higher ability to manage your emotions and others.

Peter Salovey and John D. Mayer introduced the term emotional intelligence, and it shortly grew in popularity after Dan Goleman’s book of the same name. Since then, people have found applications for this concept in many areas. Most notably in business and leadership roles.

Why Care About Emotional Intelligence?

Emotional intelligence may not be something you’ve heard about, as people typically reserve the topic for those in leadership positions. However, more and more companies are looking for employees with high EI.

Here are three reasons you should care about EI.

1. Improve Interpersonal Relationships

Individuals with a high EI can build strong relationships with team members, both as team leaders and team members, due to a higher level of self-awareness that helps them communicate well.

2. Improve Your Hireability

Hiring managers prefer emotionally intelligent people over people with high IQs. These highly sought-after individuals can take criticism and ownership even when things go poorly—making them easy to work with and great candidates for employment.

3. Be a Better Worker

Having a High EI will make you a better worker. These characteristics involve growing from criticism, dealing with stress well, and looking out for others. The skills of those with high EI are helpful for any work environment.

A friendly handshake over a desk.

Can You Increase Your Emotional Intelligence?

Some people have naturally high emotional intelligence, but some don’t. If you’re one of the people with low EI, don’t worry. Emotional intelligence is something you can develop.

EI is a quality that improves over time, meaning anyone at any age can receive valuable training on it.

Emotional Intelligence Training

What is the best way to increase your emotional intelligence? One option is through guided courses. These learning options are a great way to boost your resume, as they give course credits you can confidently display.

The REDC at Yavapai College offers in-person workforce training and a curated handful of online courses in emotional intelligence.

Emotional Intelligence For Businesses: Training in Yavapai County, AZ

Quality emotional intelligence training can transform a good team into a great one. Businesses wanting to grow and retain employees can offer tailored training programs through the REDC. We collaborate with companies of all sizes across Northern Arizona and beyond to deliver all-levels training in a variety of formats.

Check out our most popular programs and contact us to start building a stronger team today.

Emotional Intelligence For Employees

This employee-focused course will help you to manage your emotions better and improve your adaptability in the workplace.

As discussed earlier, emotional intelligence is a helpful skill for employees. The emotional intelligence for employees course is a self-paced 4-week course worth one credit hour.

Emotional Intelligence for Manager

As a manager, you’ll have more stress while managing subordinates and colleagues and working with company executives. Managers with High EI are better equipped to deal with these situations.

Our emotional intelligence for managers course is a 12-week self-paced course worth 3-course hours. This course will help you apply what you’ve learned in various business management scenarios.

Woman reviewing notes at a desk.

Frontline Manager: Leadership Styles

A key idea of emotional intelligence is understanding your strengths and weaknesses. In the Frontline Manager: Leadership Styles course, you’ll identify your leadership style and learn ways to build upon your strengths and improve weaknesses.

Conflict Management

This 33.5-course hour, self-paced conflict management class covers many topics and awards a certificate upon completion. If you want to improve your conflict management, this course covers everything you need to know.

Management Skills

New and experienced managers will both find this course in management skills equips students with the necessary resources to lead change, resolve conflict, and create stronger connections. This course is an excellent option for anyone in the field of management.

Free Online Training

On websites such as LinkedIn, you can display a course badge on your profile for potential employers to view. You can use these micro-credentials to certify your competency in a particular area and boost your online presence.

Coworkers reviewing information on a computer screen.

At Home Practices

As well as taking formal courses, there are a handful of ways to improve your Emotional Intelligence at home. It would be best if you worked these habits into your weekly schedules.

  • Ask Others for Feedback - We’re not always the best at self-assessing. Ask others for feedback to get their perspective on your performance and make yourself more comfortable with receiving criticism.

  • Be Reflective - Taking time to reflect on your feelings is a tool to increase your mindfulness and, in turn, your emotional intelligence.

  • Invest in Yourself - Find what your limits are, and don’t go beyond that. Allowing burnout to occur will only cause problems.

  • Invest in Others - When investing in others, you can help them thrive and improve your organization.

  • Stay Curious - Don’t stop being curious about your work and other people’s work. Applying these practices will improve your mindfulness and help you be a better employee and manager.

Keep Learning at REDC

The REDC offers individual training courses on over 45 categories, including emotional intelligence. Take your career to the next level and begin diversifying your skills.

Home LinkThe REDC is a Division of Yavapai College.Go to yc.edu

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