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Emotional Intelligence for Managers
$79
View CourseSelf-Paced3 Course Hours | 12 Weeks
Management
Description
Emotional intelligence (EI) is our ability to identify and control our emotions to achieve positive outcomes in our relationships. Managers with high EI are better equipped to deal with subordinates, colleagues, and company executives, and they can do a better job of handling and resolving conflicts. This one-module course reviews the underlying concepts of emotional intelligence and explores how managers can improve and make use of their emotional intelligence.
credits
- IACET CEUs: 0.3
- HRCI Credits: 3
- SHRM PDCs: 3
features
- Mobile-friendly
- Audio-enabled
- Badge and credit-awarding
- Real-world case studies
- Fully accessible
- Games & Flashcards
- Expert-supported
- Video content
learning Outcomes
- Discuss the role of emotional intelligence for managers
- Explain why improving emotional intelligence can have a positive impact on managerial performance
- Recognize the importance of emotional intelligence in successful management
- Discuss the nine key EI factors
- Apply EI factors to business management scenarios