Management
Handling Difficult Conversations in the Workplace
Self-Paced3 Course Hours | 12 Weeks
$79Back to all courses
Frontline Manager™: Leadership Styles
$79
View CourseSelf-Paced3 Course Hours | 12 Weeks
Management
Description
What kind of leader are you? Under what conditions does your natural leadership style work well? In this course, you'll identify your own leadership style and learn how to build on your strengths to improve areas of weakness. The course lays out four effective leadership styles and two problematic ones as well as when to deploy each kind of leadership. You'll learn how to build the emotional intelligence that underlies all effective leadership and the best ways to approach conflict.
credits
- IACET CEUs: 0.3
- HRCI Credits: 3
- SHRM PDCs: 3
features
- Mobile-friendly
- Audio-enabled
- Badge and credit-awarding
- Real-world case studies
- Fully accessible
- Games & Flashcards
- Expert-supported
- Video content
learning Outcomes
- Identify the key components of leadership
- Distinguish between leadership and management
- Describe eight leadership styles
- Identify which leadership styles you can deploy
- Recognize when a given leadership style is most effective
- Recognize different components of emotional intelligence and describe how they are important to leaders
- Explain how organizational culture impacts leadership
- Describe the five styles of conflict management
- Explain best practices for leaders to communicate with their direct reports
