Google IT Support
Get on the fast track to a career in IT. In this certificate program, you'll learn in-demand skills at your own pace, no degree or experience required. Enroll today and get access to Google AI Essentials at no cost.
Description
Prepare for a career in the high-growth field of IT, no experience or degree required. Get professional training designed by Google and get on the fast-track to a competitively paid job. There are over 520,000 open jobs in IT support with a median entry-level salary of $57,000.¹
Upon completion, you can directly apply for jobs with Google and over 150 U.S. employers, including Deloitte, Target, Verizon, and of course, Google.
75% of certificate graduates report a positive career outcome (e.g., new job, promotion, or raise) within six months of completion²
This program also prepares you for the CompTIA A+ exams, the industry standard certification for IT—you’ll earn a dual credential when you complete both.
This program is ACE® approved—when you complete, you can earn up to 15 college credits, the equivalent of 5 college courses at bachelor’s degree level.
If you’re interested in building on your IT foundations, check out the Google IT Automation with Python Professional Certificate.
Check out all Google Career Certificates here.
¹Lightcast™ US Job Postings (2022: Jan. 1, 2022 - Dec. 31, 2022).
²Based on program graduate survey, United States 2022
Applied Learning Project
This program includes over 100 hours of instruction and hundreds of practice-based assessments, which will help you simulate real-world IT support scenarios that are critical for success in the workplace.
The content is highly interactive and exclusively developed by Google employees with decades of experience in IT.
Through a mix of videos, assessments, and hands-on labs, you’ll be introduced to troubleshooting, customer service, networking, operating systems, and security — foundational IT skills required for an entry-level job.
Your skills will include: Network protocols, cloud computing, Windows operating system, Linux command line, systems administration, encryption algorithms and techniques, and more.
Learn concrete skills that top employers are hiring for right now.
learning Outcomes
- Gain skills required to succeed in an entry-level IT job
- Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service
- Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging
- Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code
