This course will prepare you to answer questions on the following topics on your state exam:

*   Basic Introductory HAZMAT Requirements & The Intent of Regulations
*   Who Does What in Transporting HazMat
*   Communication Rules on HAZMAT
*   Operational HAZMAT Requirements
*   Pre-Trip Inspection of Tires, Engines, and Fueling Activities
*   Loading and Unloading HAZMAT and Markings
*   Hazardous Materials on Passenger Vehicles
*   Bulk Packages of HAZMAT and Marking
*   Routes and Route Planning
*   Hazardous Materials Safety Permits (HMSP)
*   Hazardous Materials Driving and Parking Rules
*   Tunnels and Railroads (RR)-Highway Grade Crossing Requirements
*   Hazardous Materials Emergencies and Reporting HAZMAT Crashes & Releases
*   Emergency Response Procedures
*   The Radioactive Separation Table
*   The Table of Hazard Class Definitions

This course is appropriate for drivers who currently have their CDL and are seeking the HazMat endorsement.

Basic Introductory HAZMAT Requirements & The Intent of Regulations

Pre-Trip Inspection of Tires, Engines, and Fueling Activities

Loading and Unloading HAZMAT and Markings

Hazardous Materials on Passenger Vehicles

Hazardous Materials Safety Permits (HMSP)

Hazardous Materials Driving and Parking Rules

Tunnels and Railroads (RR)-Highway Grade Crossing Requirements

Hazardous Materials Emergencies and Reporting HAZMAT Crashes & Releases

Construction & Trades

CDL HazMat Endorsement Course - Prepare For Exam Course - Prepare For Exam

This training will increase your ability to:

*   Identify key characteristics of leaders
*   Build trust and confidence with employees
*   Avoid behaviors that undermine leadership
*   Promote teamwork and esprit de corps
*   Act decisively
*   Demonstrate leadership in a crisis

This training is appropriate for business professionals at every level who like to develop the characteristics of an effective leader and build trust and confidence with employees.

Build trust and confidence with employees

Avoid behaviors that undermine leadership

Business

Leadership Training Course - Leadership 101

This training will increase your ability to:

*   Explain the purpose of onboarding and the benefits it provides to new employees.
*   Describe four key onboarding elements and how they support the onboarding process.
*   Describe actions you can take and information you can use to successfully integrate new employees within the context of the four key elements.
*   Prepare information relating to the four onboarding elements to use and share with new employees during the onboarding process.

This training is intended for supervisors and managers who are bringing new employees on board or soon will be. The course will also be useful for Human Resources (HR) staff who support these managers and often have significant input into the onboarding process.

Explain the purpose of onboarding and the benefits it provides to new employees.

Describe four key onboarding elements and how they support the onboarding process.

Describe actions you can take and information you can use to successfully integrate new employees within the context of the four key elements.

Prepare information relating to the four onboarding elements to use and share with new employees during the onboarding process.

Onboarding Course - How to Onboard a New Employee

This training teaches learners about important aspects of serving on a board/council. The areas of focus include: 
*   Communication Skills
*   The Power of Groups (Group Dynamics)
*   Emotional Intelligence
*   Effective Meetings

Leadership

Council & Board Member Training

This training will increase your ability to:

*   Communicate and confirm job expectations
*   Collaborate with employees on setting goals and developing an action plan
*   Support employees’ growth and ability to achieve success
*   Observe and document performance
*   Conduct informal and formal performance reviews
*   Identify and handle performance issues

This training is appropriate for managers, supervisors, and others with direct reports who are responsible for managing employees’ performance.

Collaborate with employees on setting goals and developing an action plan

Support employees’ growth and ability to achieve success

Conduct informal and formal performance reviews

Team Management Course - Managing Direct Reports

This training will increase your ability to:

*   Manage your emotions by recognizing how thoughts and emotions are connected.
*   Improve your self-control by identifying physical cues that indicate your emotions may be taking over.
*   Discover how emotional intelligence can help you develop more positive relationships at work and a more optimistic outlook.
*   Learn how to use assertive communication to express your needs and feelings appropriately.
*   Explore how to use emotional intelligence to bounce back from setbacks.

This training is appropriate for business professionals at every level who want to improve work relationships, flexibility, and self-confidence by harnessing their emotional intelligence.

Manage your emotions by recognizing how thoughts and emotions are connected.

Improve your self-control by identifying physical cues that indicate your emotions may be taking over.

Discover how emotional intelligence can help you develop more positive relationships at work and a more optimistic outlook.

Learn how to use assertive communication to express your needs and feelings appropriately.

Explore how to use emotional intelligence to bounce back from setbacks.

Emotional Intelligence for Employees

This training will increase your ability to do the following:

*   Effectively present solutions using the Presentation Model.
*   Describe the features and benefits of a product or service.
*   Identify typical customer objections.
*   Deal with and overcome objections using the Objection-Handling Model.
*   Describe the steps for closing.
*   Demonstrate how to close the sale.

This training is appropriate for sales professionals at every level who are interested in building the skills they need to successfully present solutions to customers’ needs, help customers to overcome objections, and ultimately close the sale.

Effectively present solutions using the Presentation Model.

Describe the features and benefits of a product or service.

Deal with and overcome objections using the Objection-Handling Model.

Selling Essentials Course - From Presenting to Closing

This training will increase your ability to:

*   Recognize the situations in which it is most necessary for managers to communicate with their employees.
*   Understand the role of active listening in effective communication.
*   Identify ways to clearly convey your message.
*   Effectively communicate performance expectations and performance goals.
*   Coach employees and provide useful feedback.
*   Facilitate the learning processes for employees as they take on new tasks and responsibilities.
*   Implement strategies for communicating in times of change and uncertainty.

This training is appropriate for managers, supervisors, and team leaders—anyone who oversees the work of others.

Recognize the situations in which it is most necessary for managers to communicate with their employees.

Understand the role of active listening in effective communication.

Identify ways to clearly convey your message.

Effectively communicate performance expectations and performance goals.

Coach employees and provide useful feedback.

Facilitate the learning processes for employees as they take on new tasks and responsibilities.

Implement strategies for communicating in times of change and uncertainty.

Communication

Manager Communication Training - IMPROVE LEADERSHIP

This training will increase your ability to:

*   Identify the benefits of accountability and the areas in which it is most important.
*   Recognize the components for building personal accountability.
*   Recognize the components for encouraging mutual accountability.
*   Overcome obstacles to accountability.
*   Engage in conversations that resolve broken agreements and lead to a greater commitment to expectations in the future.

This training is appropriate for business professionals at every level who want to increase not only their accountability but also the accountability of team members and anyone they rely on to be successful.

Identify the benefits of accountability and the areas in which it is most important.

Recognize the components for building personal accountability.

Recognize the components for encouraging mutual accountability.

Engage in conversations that resolve broken agreements and lead to a greater commitment to expectations in the future.

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