Home Link
Quest Grant

For Businesses

Business Services

Helping the Businesses in our Community.

Regional Services

Everything you need to know to grow in Yavapai County.

Grant Assistance

From grant research to writing services.

Data and Analytics

Research for sustainable business growth.

About Yavapai County

Everything you need to know about commerce Yavapai County.

For Employees & Job Seekers

Career Resources

Personalized training, career counseling, scholarships, and more!

Training Courses

Learn new skills and get ready for your next career move.

Job Fairs and Events

Connect with employers through local job fairs and career events.

Hot Jobs

Top Jobs, Occupations, and Skills in Yavapai County

Job Postings Data Trends

Explore the latest data on job opportunities available from local employers

Events

Loading upcoming events...

Training Courses

Training Course Options

See and compare the different course trainings available through the REDC.

Subject Matter Expert

Train employees and businesses in leadership, professional development, communication, and more

Back to all courses

Anger Management

$60
Self-Paced | Certificate2 Course Hours | 4 Weeks
Corporate business woman looking out window unhappy

Description

Simply put, anger management is the process of controlling anger before this anger controls you. Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively.

This course will help teach participants healthy ways to express their anger, identify anger triggers, as well as techniques to de-escalate an angry individual. It is not always possible to eliminate the things that enrage you. What is possible, however, is learning how to gain control and manage your anger effectively.

learning Outcomes

  • Understand anger dynamics in terms of the anger cycle and the fight or flight theory.
  • Know common anger myths and their factual refutations.
  • Know the helpful and unhelpful ways of dealing with anger.
  • Know techniques in controlling anger, particular reading anger warning signs, using coping thoughts, exercising relaxation techniques and blowing off steam.
  • Understand the difference between objective and subjective language.
  • Know tips in identifying the problem.
  • Express a feeling or position using I-messages.
  • Know skills and techniques in making a disagreement constructive, including effective negotiation and solution-building.
  • Reflect on one’s hot buttons and personal anger dynamics.
  • Know alter, avoid and, accept ways of responding to an anger-provoking situation.
  • Understand the energy curve and how it can help in responding to someone else’s anger.
  • Learn and practice de-escalation techniques.
  • Gain an integrated view of anger management and how it can be best practiced.

related courses

  • Administrative Skills
    An image of business professionals gathered around a table, discussing important matters.
    REDC Course

    Accountability in the Workplace

    Self-Paced | Certificate2 Course Hours | 4 Weeks
    $60
  • Supervisors and Managers
    A person meticulously counts a stack of coins on a wooden table, carefully organizing and tallying their monetary value.
    REDC Course

    Budgets and Financial Reports

    Self-Paced | Certificate2 Course Hours | 4 Weeks
    $60
  • Supervisors and Managers
    A man delivering a formal presentation in front of a whiteboard, illustrating key points to an attentive audience.
    REDC Course

    Coaching and Mentoring

    Self-Paced | Certificate2 Course Hours | 4 Weeks
    $60
Home LinkThe REDC is a Division of Yavapai College.Go to yc.edu

Sign up for the REDC Newsletter

Stay in touch with the REDC and learn how we are impacting our community!
Contact Us