Management
Emotional Intelligence for Managers
Self-Paced3 Course Hours | 12 Weeks
$79Back to all courses
Optimizing Operations and Managing Crises
$79
View CourseSelf-Paced3 Course Hours | 12 Weeks
Management
Description
This completely online and self-paced one-module course utilizes Inc. Magazine's prize-winning editorial content to introduce basic concepts of business operations and crisis management. The focus is on providing practical, hands-on advice to entrepreneurs and small-business people, including video segments with analysis and commentary from industry-leading practitioners and subject matter experts. The course also offers real-world examples, how-to lists and advice, interactive games, and review questions to ensure mastery of the material.
Included with your course is a six-month complimentary subscription to Inc. Magazine. Your subscription will start with the current issue. Inc. Magazine publishes 6 issues a year.
credits
- PMI PDUs: 3
- Leadership PDUs: 0.5
- Strategic & Business Management PDUs: 1.5
- Technical PM PDUs: 1
- IACET CEUs: 0.3
- HRCI Credits: 3
- SHRM PDCs: 3
features
- Mobile-friendly
- Audio-enabled
- Badge and credit-awarding
- Real-world case studies
- Fully accessible
- Games & Flashcards
- Expert-supported
- Video content
learning Outcomes
- Discuss the importance of the operations side to your company's business
- Select a chief operating officer with the appropriate experience and skill set
- Explore technological solutions to streamline your business operations
- Consider ways to apply artificial intelligence to your company's operations
- Articulate the different types of crises and hazards that may threaten your business
- Prepare yourself and your management team to provide strong crisis leadership
- Discuss how bad PR can hurt your business
- Develop a crisis communications plan
- Explain when a public apology may, and may not, be appropriate
- Develop a contingency plan for emergency preparedness
- Develop a business continuity plan for catastrophic circumstances
