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Optimizing Operations and Managing Crises

$79
Self-Paced3 Course Hours | 12 Weeks
View Course
Management
Optimizing Operations and Managing Crises

Description

This completely online and self-paced one-module course utilizes Inc. Magazine's prize-winning editorial content to introduce basic concepts of business operations and crisis management. The focus is on providing practical, hands-on advice to entrepreneurs and small-business people, including video segments with analysis and commentary from industry-leading practitioners and subject matter experts. The course also offers real-world examples, how-to lists and advice, interactive games, and review questions to ensure mastery of the material.

Included with your course is a six-month complimentary subscription to Inc. Magazine. Your subscription will start with the current issue. Inc. Magazine publishes 6 issues a year.

credits

  • PMI PDUs: 3
    • Leadership PDUs: 0.5
      • Strategic & Business Management PDUs: 1.5
        • Technical PM PDUs: 1
          • IACET CEUs: 0.3
            • HRCI Credits: 3
              • SHRM PDCs: 3

                features

                • Mobile-friendly
                • Audio-enabled
                • Badge and credit-awarding
                • Real-world case studies
                • Fully accessible
                • Games & Flashcards
                • Expert-supported
                • Video content

                learning Outcomes

                • Discuss the importance of the operations side to your company's business
                • Select a chief operating officer with the appropriate experience and skill set
                • Explore technological solutions to streamline your business operations
                • Consider ways to apply artificial intelligence to your company's operations
                • Articulate the different types of crises and hazards that may threaten your business
                • Prepare yourself and your management team to provide strong crisis leadership
                • Discuss how bad PR can hurt your business
                • Develop a crisis communications plan
                • Explain when a public apology may, and may not, be appropriate
                • Develop a contingency plan for emergency preparedness
                • Develop a business continuity plan for catastrophic circumstances

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