The Collaborative Problem Solving course will help you become familiar with the basics of working in teams and why teamwork is important to our professional and personal success. This course will provide you with essential strategies for solving problems and challenges that arise during collaboration, and provide you with ways to move forward toward achieving a common goal.

1. Collaborative problem-solving
   1. Requires consensus
   2. Involves groups or teams to make decisions
2. Steps of the collaborative problem-solving process
   1. Identifying the problem and the solution
   2. Identifying the leadership of the group
   3. Identifying the goal of the group
3. Principles for collaborative problem-solving
   1. Collaborative problem-solving is used to maximize productivity, minimize expenses, resolving conflict, improving morale, and integrating departments
   2. Using technology in the process
4. Best practices for managing the collaborative problem-solving process

Prerequisites:

There are no prerequisites to take this course.

Requirements:

Hardware Requirements:

• This course can be taken on either a PC or Mac.

Software Requirements:

• PC: Windows 8 or later.
• Mac: macOS 10.6 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Adobe Acrobat Reader.
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.